The Office of the Migration Agents Registration Authority (OMARA) has released the below guides and factsheets, in English and translated into 38 languages, that may be useful for you:
Factsheet – Giving immigration assistance in Australia
The Giving immigration assistance in Australia Factsheet explains who can legally provide immigration assistance in Australia. It is important to know that anyone who helps with your immigration matter cannot guarantee you a visa. It also tells you:
- What is immigration assistance?
- What is not immigration assistance?
- Who can give immigration assistance in Australia?
- Penalties for giving unlawful immigration assistance.
Consumer guide
The Consumer guide tells you what a registered migration agent does. It also outlines the standards and rules a registered migration agent must follow when they are helping you, including:
- how they give you immigration assistance
- the services they provide
- their service agreement, charging and invoice requirements.
- The guide also tells you how you can complain if you are not happy with a registered migration agent.
Workplace Rights guide
The Workplace Rights guide provides general information about working in Australia. It also includes information about worker exploitation and resources for individuals who may be experiencing exploitation.
